Privacy Policy

Privacy Policy
Last Updated: 8/25/2025

At Frosty Hemp Co. (“Frosty Hemp Co.,” “we,” “our,” or “us”), we value your privacy. We are committed to protecting the personal information you provide to us when you use our products, services, or digital platforms. We collect information about you when you visit our website, place an order, subscribe to our newsletter, contact our support team, or otherwise use any of our services (the “Services”). This Privacy Policy explains how we collect, use, store, and share this information. When you use our Services, you are agreeing to this Privacy Policy and our practices that are described in it.
To put it another way, you are agreeing to the collection, use, and disclosure of your information in a manner we describe in the Privacy Policy. If you disagree with the Privacy Policy, stop using our Services right away. This policy may be changed from time to time. We may change it due to technological advancements, changes in how we deliver our services, or changes in the law. Please check this policy periodically for changes. Your use of our services after changes are posted will be taken as your acceptance of those changes. 

While using the Services, you may directly provide us with your information. This information may include, without limitation, your name, email address, billing and shipping address, telephone number, payment information, date of birth, and any other identifier you may choose to provide to us when you place an order, establish an account, sign up for our marketing communications, or contact us for support. We collect information automatically when you use the Service. For example, we collect your IP address, browser type, device identifiers, operating system, pages viewed, time spent on the Service, links clicked, and referring URLs. The automatic collection allows us to learn about your use of the Services, optimize browsing, and improve performance and security. We may receive information about you from third parties like our advertisers and analytics services, shipping carriers, and social media services, which we may combine with information we have collected to develop a more complete profile of you and offer you a more personalized experience.

We use the information we collect for various purposes that help our business operate properly, such as meeting our legal obligations and giving you a user-friendly experience. We use your information when we process and fulfil your orders, verify your eligibility to buy hemp-derived products under applicable law, deliver marketing and promotional content we think you’ll find interesting, respond to your inquiries and support requests, and personalize your experience with the Services. We also use your information to examine how customers use our site and how our site is performing. With this data, we can measure how our site is doing at achieving its objective, which is to get you to buy our stuff! Sometimes we use information that does not personally identify you, like aggregated or de-identified information. We may do this for research, analytics, and product development purposes, and we may share this information with partners or make it publicly available.

To deliver our services, we can disclose your personal information to third-party vendors, contractors, and service providers. In addition, we have partners who assist us with payment processing, order fulfillment, shipping and logistics, email and marketing distribution, customer service, IT hosting and maintenance, data analytics, and any other business purposes. Third-party vendors are only allowed to use the information as needed to provide us with the services and must follow all applicable regulations to protect this information. We may also disclose personal information about you as required by applicable law, regulation, legal process, or governmental request, or when we believe that disclosure is necessary to protect our rights, to investigate suspected illegal activity, to protect the safety of customers or others, or to enforce our agreements. In the event of a merger, acquisition, reorganization, or sale of any other asset of a business, your information may be transferred with the asset(s). You agree that such transfers may occur and are allowed under the privacy policy.

We take reasonable actions concerning administration, technology, and physicality to offer some protection of their information from getting lost or stolen. These methods consist of encryption, configuration of a secure server, and access controls. However, they do not provide a means of transmission over the internet, and no electronic storage method is 100% secure, so we cannot guarantee its security. It’s your responsibility to maintain the confidentiality of your account information and restrict access to your account and device. Get in touch with us as soon as possible if you think your account or your personal information has been compromised. We keep personal information for as long as necessary for the purposes outlined in this Privacy Policy. If a more extended period is specifically required or permitted by law, we keep your information until then.

You may have certain legal rights regarding your data depending on your local jurisdiction. These include the right to request access to your data, request correction of your data, request deletion of your data, object to processing, and withdraw your consent, if consent is the basis for processing. To exercise any of the above rights, please get in touch with us using the details given at the end of this policy. To comply with your request, we may need to verify your identity. In some cases, we may refuse a request if it is manifestly unfounded or excessive or would infringe another person’s rights. If you reside in a jurisdiction where specific privacy laws apply, such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR) in the European Union, additional rights may apply. We will honour those rights to the extent required by law. 

Our services are not meant for those who cannot legally buy hemp-derived products where they live. In the U.S., it usually means you have to be 21 to purchase. We do not knowingly collect any personal information from anyone below this age. If we discover that we have collected that information, we will take steps to delete it. Using the Services means you guarantee that you meet the age requirements that apply to you. We might use outside companies to verify your age and ensure that your actions are allowed. We might not let you use the Services if we can't confirm your eligibility.

We may collect cookies, pixels, and other technologies to understand traffic related to our Services to improve performance. We may also use these technologies to personalize ads and content related to your preferences. Third-party service providers working for us use these technologies, and advertisers use these technologies too. Your browser may let you control cookies, but if you choose to turn off particular cookies, it may impact the Services’ function. Some web browsers incorporate “Do Not Track” features; however, these signals do not have a standard response. Therefore, our Services may not currently respond to these signals. We may use third-party analytics tools, such as Google Analytics, that use cookies and similar technology to track how users are engaged with the Services. You can learn more about opting out of Google Analytics by going to tools.google.com/dlpage/gaoptout.

We may, from time to time, link to third-party sites, apps, or services in our service. This privacy policy does not apply to those third-party properties that we are not responsible for. We recommend checking the privacy policies of other sites you visit to understand how they handle your information. 

If you have any inquiries or issues regarding our data practices, this Privacy Policy, or your relationship with Frosty Hemp Co., please contact us.

Frosty Hemp Co.
Email: hello@frostyhempco.com